Regulation (EU) 2016/679 of the European Parliament and of the Council (April 27, 2016) on the protection of individuals with regard to the processing of personal data and on the free movement of such data entered into force on 25 May 2018. Link to the Regulation

The purpose of this Privacy Policy is to notify you about the processing of your personal data while using the Website .

We reserve the right to make changes to this Privacy Policy at any time by posting updates to this Website. We advise you to check regularly this Privacy Policy for the most current version.

Version from 25.01.2020

General Terminology

Personal Data - information relating to an identified or identifiable natural person. An identified natural person is one who can be identified directly or indirectly, in particular by reference to identification data, such as name, identification number, or location.

Personal Data Processing - an operation or set of operations, such as the collection, registration, storage, modification or deletion of personal data or a set of such data.

Personal Data processor

The processing of personal data as well as the nature and purpose of its use when visiting the Website

We collect your personal data for specified, explicit, and statutory purposes:

• For the purpose of performance of the distance contract;
• For the purpose of service improvement and performance analysis;
• For the purpose of general and personalized offers and profiling;
• For processing your requests and questions.

When you visit our website , the browser on your device automatically sends information to the server of our Website. The following information is collected and stored in this process without your additional involvement until automatic deletion (after 6 months):

• IP address of the requesting computer;
• Date and time of the visit;
• Name and URL of the open file;
• Browser you are using and, if applicable, the operating system of your computer or mobile device.

Where and what kind of personal data we collect:

Contact Form

You can send us questions, wishes and feedback about our products and services using the contact form available on the «Contacts» page. For further processing, we collect the following data:

• Name;
• Country;
• E-mail address.

If you would like us to call you, make sure to provide your phone number. Your details will be sent to the customer service department to process your request.

Phone call request form

You can request us to call you by filling out the form available on this Website. For further processing, we collect the following data:

• Name;
• Country;
• Phone number.

Your details will be sent to the customer service department to process your callback request. Upon completion of your application, personal data will be automatically deleted.

Creating a User Account

For further processing, we need your:

• E-mail address.

From now on, this e-mail address will be used as your identifier when you log in to your personal customer account, as well as to receive e-mails related to access to your personal account (password reset and recovery) and documents / messages related to your purchases.

Delivery address to be specified in the order

In order to send and deliver ordered products, we need the following data:

• Name of the order recipient;
• Surname of the order recipient;
• Delivery address for the order;
• Phone number of the order recipient.

We store this data in a database and we send it to our authorized delivery service.

This personal data will be deleted by deleting the registration entry or automatically after 12 months.

Cookies

Cookies are small text files that are sent to your device when you visit a website. Cookies help to identify your device and help us to improve the functionality of our Website and make it easier to use it. The table below shows what cookies are used and for what purpose they are used in this Website.

Name	Type	Description
PHPSESSID	Functional cookies	Session cookie for the Stripe payment system.
gpdr	Functional cookies	GPDR policy setting.
__stripe_mid	Functional cookies	Session cookie for the Stripe payment system
_ga _gali _gat _gid	Analytical cookies	They are used to monitor the Website visits by determining what pages a user visits during a session. Data is transferred to and stored by Google USA. The information is used for evaluation and reporting on the use of the website. The IP address is hidden and identification is not possible. Under no circumstances will your IP address be combined with other data provided to Google.

You can set and manage cookies yourself; instructions for the most common browsers can be found below:

• Google Chrome
• Microsoft Edge
• Mozilla Firefox
• Microsoft Internet Explorer
• Opera
• Apple Safari

Data Transfer

The processing of your personal data is necessary for your (as a customer) personal service and is based on your voluntary disclosure (Article 6 (1) (f) GDPR).

Personal data is sent only to trusted third parties and only to the extent necessary to provide the service. In order to provide a proper service, we transfer your personal data to our following partners:

• Courier companies that deliver goods to the indicated addresses;
• Suppliers of goods that deliver goods directly to you;
• Financial services companies with whom you have a hire purchase agreement;
• Companies that provide call center services;
• Companies providing after-sales service;
• Companies providing quality assessment and quality analysis of the service provided.

We may also provide your personal information to:

• Law enforcement institutions in accordance with the order provided by the legislation of the Republic of Latvia;
• State institutions and courts, if such obligation is provided by the applicable legislation of the Republic of Latvia.

The rights of interested parties

You have the right to:

• Request information about your personal data that we have processed;
• Request immediate rectification of incorrect or incomplete personal data stored with us;
• Ask for the deletion of your personal data stored with us, except when processing the information is necessary to comply with legal obligations;
• Receive your personal information provided to us in a structured, widely used or machine-readable format and request its transfer to another data controller;
• Withdraw your consent at any time. As a result, we will no longer be allowed to continue processing data based on this permission in the future.

Right of withdrawal or opposition

If your personal data are processed on the basis of a legitimate interest, you have the right to object to the processing of your personal data if there are reasons related to your particular situation.

If you wish to use your right of withdrawal or opposition, send us an e-mail to the address

Data protection

During our visit to the site, we use a distributed SSL (Secure Socket Layer) encryption protocol in combination with the highest level of encryption supported by our browser. Under normal circumstances, this is 256-bit encryption. If your browser does not support 256-bit encryption, we use 128-bit encryption.

In addition, we also take appropriate technical and organizational security measures to protect your data against accidental or intentional manipulation, partial or complete loss, destruction, or unauthorized access by third parties. Our security measures are updated constantly in accordance with technological developments.